How long will it take to rent out my property?
For every home it’s different. At Rent All we commence marketing your property as soon as it is ready, or as soon as the current tenant gives 21 days notice of their intention to vacate. By moving quickly, we’re able to lease properties in 2-4 weeks on average. This duration is greatly impacted by the market forces in play at the time including whether or not it is peak rental season.
Do you guarantee the tenants you put in my property?
No, we don’t. However, we do guarantee that we will make every effort to select the best possible tenant for your property, and put forward our recommendation to you. From here the final decision on who you lease your property to is yours.
Can Rent All pay any rates on the property for me?
Yes we can! Just ask us and along with any maintenance repairs, we’ll arrange for any rates and levies to be sent directly to our office for payment.
How often will I receive payments from Rent All?
You can choose between receiving funds monthly or fortnightly, whichever suits you best.
Will Rent All provide me with an end of financial year statement for my tax?
Yes we will. It will detail the total income and expenditure on the property as well as any taxes.
How often will Rent All review my asking rent?
At a minimum, we’ll review your asking rent each time a lease is renewed or begins with a new tenant. We’ll also look at rental values if we feel the market tightening and demand increasing. Legally we’re unable to increase the rent on fixed term lease unless the provision is written into their agreement and it has been at least six months from the start of their lease or the last increase.
If an appliance breaks that isn’t a necessity, like a dishwasher, do I have to get it fixed or can the tenant live without it?
Yes you do. When entering into the lease the tenant agreed to the weekly rent based on the conditions of the property and that every appliance was in working order. Your obligation as a landlord is to maintain the property in the condition the tenant agreed to rent it.
What happens if the tenant doesn’t pay their rent?
To begin with, we pick up the phone. Often a late rent payment is an honest mistake on the tenant’s behalf and is paid directly following our conversation.
If the rent remains unpaid 5 days after the due date we then issue the tenant with a series of correspondence requesting immediate payment. On the 15th day we issue the tenant with a Form 2 notice, giving them 7 days to pay or vacate the home. In the worst case scenario, we then lodge an application with the Residential Tenancies Tribunal for outstanding rent and possession of the property.
It’s important to note that the tenant still has time to pay the rent before the Tribunal hearing, and this procedure is followed to ensure that as our client, you do not suffer any unnecessary financial loss. If the case does go through to the Tribunal, don’t worry; we’ll take care of everything on your behalf.
What is Landlord’s Insurance and should I get it?
Landlord’s insurance helps you protect your income and investment. It covers you for loss of rent, accidental loss or damage, malicious loss or damage and legal liability.
In our opinion you should definitely take out a landlord’s insurance policy. The cost is minimal and it will give you huge peace of mind, especially if something does go wrong.
I want to move into my property. Can I ask the tenant to leave?
If your tenant is on periodic agreement, you can give them 60 days notice in writing to vacate the property for the purpose of you moving in. If however your tenant is on a fixed term agreement you’re unable to end the tenancy unless both parties agree.
I want to sell my property. Can I sell it as ‘vacant possession’?
If the tenant is on a fixed term lease, no you cannot. Regardless of who owns the property the tenant has an agreement in place to rent the home for a set period of time. You can ask them if they’d like to move out however they are well within their rights to stay.
If your tenant is on a periodic agreement you can give them 60 days notice to vacate the home, once a contract for sale is in place.
Why would I pay an Agency to manage my property, when I can do it myself for free?
Quite simply it will save you time, undue stress and the fees you pay to us are completely tax deductable. So really, we do all the work for you and at the end of the day it won’t cost you a thing.
Office of Consumer & Business Affairs Tenancies Branch
Australian Taxation Office